66zza's Privacy Policy
Your personal information is completely secure with us. This policy explains how 66zza collects, uses, and protects your data.
Introduction & Overview
66zza is a trusted online betting and casino platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains what information we collect when you use our website, how that information is used, who it may be shared with, and what rights you have.
Scope of This Policy
This privacy policy applies to all services, websites, and applications of 66zza. By using our platform, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, we recommend that you stop using the platform and contact our support team.
What Information We Collect
66zza collects only the information necessary to provide our services. Below is a description of the different types of information we collect:
Registration & Identity Information
When opening an account, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only persons aged 21 and above may register)
- Mobile number
- Email address (if applicable)
- Preferred username and password
Financial Transaction Information
During deposits and withdrawals, we collect:
- Mobile banking number (bKash, Nagad, or Rocket)
- Transaction amount and date
- Transaction reference number
- Deposit and withdrawal history
We do not collect any bank account numbers or card details.
Usage Information & Log Data
When you use the platform, certain information is collected automatically:
- IP address and device information
- Browser type and version
- Pages visited and session duration
- Click and navigation patterns
- Operating system information
Cookies & Tracking Technologies
We use cookies to improve the functionality of the website. These include:
- Session cookies (to maintain your logged-in state)
- Preference cookies (to save your preferences)
- Analytics cookies (to understand how the site is used)
You can manage cookies through your browser settings.
How Information Is Used
66zza uses collected information only for specific, legitimate purposes. Information is never used for unnecessary or unauthorised purposes.
Purposes of Data Use
- Account management: To create, verify, and maintain your account.
- Age verification: To ensure that only persons aged 21 or above are using the platform.
- Financial transaction processing: To complete deposits and withdrawals correctly and to maintain transaction records.
- Fraud prevention and security: To ensure account security and to detect suspicious activity.
- Customer support: To resolve your issues and provide effective assistance.
- Responsible gambling programme: To monitor your playing patterns, identify potential risks, and intervene when necessary.
- Legal compliance: To meet applicable legal obligations and to respond to requests from authorities.
- Service improvement: To improve platform functionality and user experience.
Sharing Information with Third Parties
We do not sell or rent your information. However, limited information sharing may be necessary in certain circumstances.
Payment Service Providers
Necessary information may be shared with bKash, Nagad, and Rocket to process transactions. These third parties are governed by their own privacy policies.
Technology Service Providers
Limited information may be shared with trusted technology partners for server hosting, security, and analytics services. These partners operate under strict confidentiality agreements.
Legal Reasons
Information may be shared with authorities in response to court orders, government investigations, or applicable legal obligations. In such cases, we will provide only the minimum information required.
Data Security Measures
66zza uses internationally recognised technologies and practices to ensure the security of your information.
Technical Security
- SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted.
- Data encryption: Stored sensitive information is protected with industry-standard encryption.
- Firewall: Advanced firewall systems to prevent unauthorised access.
- Secure servers: Data is stored only in secured data centres.
Procedural Security
- Access control: Only authorised staff can view specific data.
- Regular security audits: Routine checks to identify system vulnerabilities.
- Staff training: Regular training for staff on data protection.
- Incident response plan: Swift and effective action in the event of any security breach.
Data Retention Period
How Long Data Is Kept
66zza does not retain data beyond what is necessary. The retention period depends on the type and purpose of the data:
- Account information: Retained for as long as the account is active and for a specified period after closure in accordance with legal requirements.
- Transaction records: Retained for the applicable period in compliance with financial regulations.
- Communication records: Conversations with customer support are generally kept for a defined period.
- Log data: Technical log data is retained for a limited period.
Some data may be kept for a longer period when required to fulfil legal obligations or to resolve disputes.
Your Rights
66zza believes that you should have control over your own information. Your key rights are described below:
Right to Access
You have the right to know what information we hold about you. Upon request through our support team, a copy of your information will be provided.
Right to Rectification
If your account contains incorrect or incomplete information, you may request that it be corrected. We will make the necessary changes as quickly as possible.
Right to Close Account
You may request to close your account at any time. Upon closure, your information will be deleted except where required by legal obligation.
Right to Lodge a Complaint
If you believe we have violated your privacy rights, please contact us directly. We will give your complaint serious consideration.
Protection of Minors
Age Verification & Child Protection Policy
66zza strictly prohibits persons under the age of 21 from using the platform. We do not intentionally collect or store personal information of anyone under 21 years of age.
- An age verification process is followed at the time of registration.
- If we become aware that a minor has opened an account, the account will be closed immediately and any stored information will be deleted.
- Parents and guardians are advised to monitor their children's internet use.
Contact Us
Privacy-Related Contact
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact our support team. Our 24/7 live chat and email support services are available in both Bengali and English.
- Email: [email protected]
- Live Chat: 24 hours, 7 days
For any privacy-related complaints or requests, we will endeavour to respond as quickly as possible.
Policy Changes
66zza reserves the right to update this privacy policy from time to time. Any significant changes will be published on the platform and, where applicable, registered users will be notified. The date of the latest update will always be shown at the top of this page. Continued use of the platform after any changes will be considered acceptance of the updated policy.